Plumbing
plumbing Industries

Plumbing

Send quotes for repairs, collect payments on-site, and keep every client's job history organized — all from WhatsApp.

You didn’t become a plumber to chase invoices and juggle spreadsheets. You got into this trade because you’re good with your hands and there’s real satisfaction in solving problems most people can’t. But somewhere between the midnight emergency calls and the back-to-back service visits, the business side started eating your day alive.

A client texts while you’re elbow-deep in a water heater install. You tell yourself you’ll reply later — but by then they’ve already called someone else. That lost lead might have been a $2,000 repipe job. Multiply that a few times a month and you’re leaving serious money on the table, not because you’re bad at plumbing, but because you can’t answer fast enough.

Quoting, payments, scheduling, client history — it all piles up. Most tools want you to download another app and learn another dashboard. That’s not realistic when your office is the front seat of your van. What if the tool was already in your pocket?

The challenges you face

schedule

Emergency calls at all hours

Clients text at midnight about a burst pipe. Without instant replies, they call the next plumber on the list.

receipt_long

Quoting on the spot

You're under a sink estimating parts and labor. The last thing you want is to open a spreadsheet.

payments

Chasing payments

You finished the job but the check is 'in the mail.' Following up feels awkward.

How Nalo helps

See it in action — real conversations, real results.

Quoting a job from your truck

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Nalo
You → Nalo

online

Hey Nalo, just got a call from a client in Frisco. She's got a clogged kitchen drain that might need the P-trap replaced. Put together a quote — should be around $450 total. Include a $75 courtesy follow-up visit but make it optional.

7:58 PM

Got it! Here's the quote for Mrs. Patterson: 🔧 Kitchen Drain Service • Diagnostic & inspection — $75 • Drain snaking / clog removal — $175 • P-trap replacement (parts + labor) — $125 • Courtesy follow-up visit — $75 (optional) Subtotal: $450 Without follow-up: $375 Ready to send?

7:58 PM

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Send it 👍

7:58 PM

Sent to Mrs. Patterson! Here's your copy:

7:58 PM

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picture_as_pdf Patterson_Kitchen_Drain_Quote.pdf

7:58 PM

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Update — she replied! She wants the full service including the follow-up visit. Approved the $450 quote ✓

7:58 PM

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Nice. Send her the updated quote with the follow-up included and forward me the PDF

7:58 PM

Done! Updated quote sent to Mrs. Patterson confirming $450 with follow-up included. Here's your final copy:

7:58 PM

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picture_as_pdf Patterson_Kitchen_Drain_CONFIRMED.pdf

7:58 PM

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Want me to schedule the job?

7:58 PM

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Yeah, I'm free Thursday afternoon

7:58 PM

Booked! Thursday 2:00 PM at 4821 Oak Hollow Dr, Frisco. Sent her a confirmation with your ETA. Reminder set for Thursday morning ✓

7:58 PM

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On the job — handling the unexpected

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Nalo
You → Nalo

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Nalo, I'm at Mrs. Patterson's. Opened up the wall and found the main drain line is completely corroded. This is way bigger than a P-trap swap.

7:58 PM

7:58 PM

See that? There's a pinhole leak and the whole section needs replacing. About 6 feet of copper pipe.

7:58 PM

Got it. That changes things. Want me to put together a revised quote for the additional work?

7:58 PM

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Yeah. Add 6ft copper pipe replacement, soldering, and drywall patch. Should be about $650 extra on top of the original.

7:58 PM

Here's the revised quote for Mrs. Patterson: 🔧 Original: Kitchen Drain Service — $450 🆕 Additional work found on-site: • Corroded copper pipe replacement (6ft) — $350 • Soldering & fittings — $150 • Drywall patch & repair — $150 New total: $1,100 Want me to send it with the photo so she can see why?

7:58 PM

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Yes, send the photo with it. She needs to see the corrosion

7:58 PM

Sent! Revised quote with the photo of the corroded pipe delivered to Mrs. Patterson. She can approve directly in the chat. I'll notify you when she responds.

7:58 PM

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She just approved the revised quote! $1,100 confirmed ✓

7:58 PM

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Checking your business at a glance

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Nalo
You → Nalo

online

Nalo, how many clients have I had this month?

7:58 PM

Here's your March summary so far: 👥 Clients served: 23 🔧 Jobs completed: 31 📄 Quotes sent: 38 ✅ Quotes approved: 29 (76%) 💰 Revenue collected: $14,720 ⏳ Pending invoices: $2,150 (3 clients)

7:58 PM

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Who hasn't paid?

7:58 PM

3 outstanding invoices: 1. David Chen — $850 (kitchen repipe, Mar 3) — 15 days overdue 2. Sarah Kim — $475 (water heater install, Mar 12) — 6 days overdue 3. Tom Bradley — $825 (bathroom rough-in, Mar 15) — 3 days overdue Want me to send payment reminders?

7:58 PM

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Send reminders to all three

7:58 PM

Done! Friendly payment reminders sent to all 3 clients with their invoice links. I'll let you know when they pay 💪

7:58 PM

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Frequently Asked Questions

How do I get a plumbing quote through WhatsApp? expand_more
Just text Nalo on WhatsApp with what you need. Describe the issue, and Nalo will generate a professional PDF quote in seconds — no app download needed.
Can Nalo handle emergency plumbing calls? expand_more
Yes. Nalo responds instantly to new inquiries 24/7, so even midnight emergency texts get a professional reply before your competitor wakes up.
How does Nalo help plumbers manage their daily schedule? expand_more
Nalo organizes your service calls by location and priority, sends appointment reminders to clients, and handles rescheduling — all through the WhatsApp you already use.
Does Nalo track plumbing parts and inventory? expand_more
Absolutely. Nalo keeps tabs on your truck inventory, tracks parts used per job, and reminds you to restock before you're caught short on a call.
Can clients send photos of plumbing problems through WhatsApp? expand_more
Yes. Clients send photos of leaks, clogs, or fixtures via WhatsApp, and Nalo organizes them so you diagnose the issue and bring the right parts on the first trip.
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